Spreenow Review: Your Ultimate Guide to the Taobao Agent

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Written By Sharline

Sharline is an expert on Chinese export trade. With 10 years of experience in the field of sourcing in China, she is familiar with all relevant regulations and laws about China's exporting. She loves to share her experiences with people and has written many helpful articles.

If you’ve ever explored the wonders of Taobao, the Chinese online marketplace boasting an incredible array of products at competitive prices, you might have encountered certain obstacles in the ordering and shipping process, especially if you are an international buyer. 

Taobao agents like Spreenow are here to bridge that gap, making the shopping experience more accessible and streamlined for customers worldwide. In this comprehensive review, we will delve deep into the world of Spreenow, evaluating its services, examining its pros and cons, analyzing user feedback, and determining whether it truly lives up to its reputation as a dependable and effective Taobao agent.

What is Spreenow?

Spreenow, established in 2013, is a Taobao agent that specializes in assisting customers with their purchases from Taobao and other prominent Chinese online marketplaces. Their core mission is to eliminate the complexities and language barriers that often deter international buyers from accessing the vast array of products available on Taobao.

How Spreenow Works?

To understand the efficiency of Spreenow, let’s take a step-by-step look at their operational process:

Step 1: Customer Product Search:

Customers browse through Taobao for products they wish to purchase. However, given that Taobao is primarily in Chinese, finding specific items can be challenging for non-Chinese speakers.

Step 2: Submitting Order to Spreenow:

Customers share the product links and other essential details of their desired items with Spreenow through their website or app.

Step 3: Purchasing and Inspection:

Spreenow acts as the intermediary between the customer and Taobao sellers. They purchase the selected items on behalf of the customer and offer product inspection services, ensuring that the items meet the customer’s expectations and desired quality before shipment.

Step 4: Order Consolidation:

Customers have the option to consolidate multiple orders into a single shipment, potentially saving on international shipping costs.

Step 5: International Shipping:

Spreenow handles the entire international shipping process, providing various shipping options based on the customer’s preferences.

Pros of Using Spreenow

Let’s examine the key advantages of using Spreenow as your Taobao agent:

User-Friendly Interface

One of Spreenow’s standout features is its user-friendly website and app, designed to ensure a seamless shopping experience for both new and experienced Taobao users.

English Support

Recognizing the global appeal of Taobao, Spreenow provides customer support in English, facilitating smooth communication for non-Chinese speakers.

Product Inspection

Spreenow offers customers the invaluable option of having their ordered products inspected before shipping. This service assures customers of receiving items that meet their desired quality standards and specifications, minimizing the risk of receiving damaged or substandard goods.

Order Consolidation

The ability to consolidate multiple orders into a single shipment presents a cost-saving advantage for customers looking to optimize international shipping expenses, particularly when ordering multiple items from different sellers.

Cons of Using Spreenow

As with any service, Spreenow also has certain drawbacks that customers should be aware of:

Service Fees

Spreenow charges service fees for various aspects of the buying process, including product inspection, order consolidation, and currency exchange fees. These additional costs may impact the overall price of the purchased items.

Shipping Costs

International shipping costs can be substantial, particularly for larger or heavier items. Customers should carefully consider the shipping options available and their associated costs before finalizing their orders.

Delivery Times

The delivery times for international shipping can vary based on the chosen shipping method and the destination country. Customers should be prepared for potential delays in receiving their orders, particularly during peak seasons or customs clearance procedures.

User Feedback

To gain a holistic understanding of Spreenow’s efficacy, let’s examine the feedback from customers who have utilized their services:

Positive Reviews

Many customers praise Spreenow’s easy-to-use platform, responsive customer support, and reliable delivery of their orders. Positive reviews often highlight the convenience of having a Taobao agent handle the entire buying and shipping process, especially for those unfamiliar with Chinese websites and payment systems.

Negative Reviews

On the other hand, some users have reported issues related to order accuracy, unexpected customs fees, and longer-than-expected delivery times. It is essential to acknowledge that individual experiences may vary, and factors such as seller reliability, chosen shipping method, and customs regulations can significantly influence the overall experience.


In conclusion, Spreenow serves as an essential ally for customers eager to explore the treasure trove of Taobao while overcoming language barriers and complexities. Its user-friendly platform, English support, and product inspection services are particularly appealing to an international audience. Additionally, the option for order consolidation presents a practical cost-saving opportunity for customers placing multiple orders.

However, it is crucial to be mindful of the service fees and shipping costs associated with using a Taobao agent like Spreenow. As delivery times can vary, customers should exercise patience and prudence when placing orders, especially during peak seasons.